REFUND POLICY

NEOHERBS.NET's Satisfaction Guarantee: 

If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are completely satisfied with your purchase. 

You can return items purchased directly from us for any reason within 90 days of purchase. You will receive a full refund for unopened items in the original form of payment.

Please send us an email to inform us of the refund request, then ship your purchase and receipt, with a note requesting a refund, to our Returns Department:

Valentines Trading Ltd
15 Kendal Parade, Silver Street
London N18 1ND
United Kingdom

Email: info@neoherbs.net